Privacy Statement
At Partfiniti Inc., we are committed to protecting the privacy of our users and their customers. This privacy statement explains how we collect, use, and share customer information through our SaaS application.
Purpose of Collecting and Using Customer Information
We collect and use personal and customer information in order to provide our SaaS application to users and to help users manage and grow their businesses. This includes processing orders, managing customer relationships, and analyzing sales data.
Types of Customer Information Collected
We collect a range of personal and customer information, including name, contact information, purchase history, and any other information that users enter into our application. We also store information about the costs and prices of products sold and the contact information for users' customers.
Please note that product data, including part numbers, descriptions, manufacturer names, units of measure, product specifications, product images, and product data sheets, is separate from personal and customer information. This data will be shared with all users of the platform. By uploading this information, you grant Partfiniti a perpetual license to use this information for any purpose.
Security Measures
To protect the security of personal and customer information, we have implemented various physical, technical, and administrative measures. These measures include encrypting all customer data in transit and at rest, regularly testing and updating our security systems, and requiring all employees to undergo training on data protection and privacy. Despite these efforts, no security measures are perfect and we cannot guarantee the absolute security of personal and customer information.
Sharing with Third Parties
We may share personal and customer information with third parties in certain circumstances, such as when required by law or to protect the security of our systems. We will only share this information with third parties that are bound by strict confidentiality obligations.
User Rights
Users have the right to access, update, or delete their personal and customer information at any time. They can exercise these rights by contacting us using the contact information provided in this privacy statement.
Complaint Handling
If you have any complaints or concerns about our privacy practices, you can contact us using the contact information provided in this privacy statement. We will respond to all complaints and do our best to resolve any issues in a timely and satisfactory manner.
Third-Party Tools and Services
We may use third-party tools and services to collect or process personal and customer information. These tools and services are subject to their own privacy policies and we encourage you to review these policies before providing any personal information.
Use of Cookies
We may use cookies and other tracking technologies to collect information about your use of our SaaS application and your device. This information may include your IP address, browser type, device type, and other device and usage information. We use this information to personalize your experience, improve the performance and functionality of our application, and for analytics and security purposes. You can configure your browser to reject cookies or to alert you when a cookie is being sent. However, some features of our application may not function properly if cookies are disabled.
Contact Information
If you have any questions or concerns about our privacy practices, you can contact us at privacy@partfiniti.com or by calling 703-679-7278.